Question 1

We just closed on a new build in Bonterra — what does post-construction cleaning actually cover?

Accepted Answer

It covers everything the construction crew left that a standard clean doesn't touch: drywall dust inside cabinets and drawers, caulk haze on new tile, paint overspray on hardware and fixtures, adhesive residue on floors, sticker labels on windows and appliances, and sawdust packed into HVAC return vents. Bonterra new builds typically need 6-8 hours depending on square footage and how many trades were still finishing the week before closing.

Question 2

Why does my brand-new Mint Hill home still look dusty after the builder's cleanup crew came through?

Accepted Answer

Builder cleanup crews do a walk-and-sweep — they're not deep cleaning. Fine drywall dust is electrostatically charged and clings to every horizontal and vertical surface, including inside light fixtures, along crown molding, and inside cabinet boxes. In Mint Hill homes with open-concept great rooms and vaulted ceilings, that dust settles in waves for days after construction ends. Our post-construction clean uses HEPA-filtered equipment and a room-by-room sequence that eliminates residue instead of redistributing it.

Question 3

We're renovating the kitchen in an established Cheval home — is post-construction cleaning different from new build cleaning?

Accepted Answer

Yes, and often harder. Renovation dust travels through the entire house via existing ductwork and gaps — not just the kitchen. Cheval homes with mature hardwood floors throughout are especially vulnerable because drywall grit grinds into the finish if not removed properly. We treat the entire home, not just the renovation zone, and we pay particular attention to adjacent rooms and the HVAC system that was running during construction.

Question 4

How soon after the builders leave should we book post-construction cleaning in Mint Hill?

Accepted Answer

Within 24-48 hours of the final trade leaving. The longer drywall dust and construction debris sits, the more it works into grout, floor grain, and window tracks. In Mint Hill's Lebanon Farms and Bonterra communities where new builds are active right now, we're scheduling same-week appointments regularly. Book as soon as you have a final completion date — don't wait until the painter finishes and you're standing in a dusty house the day before move-in.

Question 5

Our new home near Mint Hill Town Center has quartz countertops and LVP flooring — will post-construction cleaning damage either?

Accepted Answer

No, and both materials actually require specific post-construction attention. Quartz countertops often have grout haze or caulk smear along the backsplash seam from installation — we remove that without abrasives. LVP floors collect fine particulate in the seams between planks during construction. We use pH-neutral solutions appropriate for LVP and avoid steam on new installations. We confirm flooring and surface types at booking so nothing is treated incorrectly.

Question 6

Is post-construction cleaning in Mint Hill priced by square footage or by the job?

Accepted Answer

By square footage and condition — which is the only honest way to price it. A 2,800 sqft Bonterra new build with three bathrooms tiled the same week runs differently than a 2,800 sqft home where only the kitchen was renovated. We give you a precise number at booking based on total square footage, number of rooms with active construction, and whether the home has been occupied during the work. No surprise add-ons after we arrive.

Question 7

Can you clean the windows on a new Mint Hill build? Builders always leave adhesive residue and concrete splatter.

Accepted Answer

Yes — window cleaning is a specific line item in post-construction work for exactly that reason. New construction windows in Mint Hill typically have label adhesive, painter's tape residue, mortar splatter from brick or stone exterior work, and caulk smear at the frame seams. We work through each window interior surface and sill. Exterior glass gets a separate treatment for concrete and mortar — we don't scrape with metal blades on low-e coated glass.

Question 8

We have a Highland Creek-area home that's been unoccupied during a major renovation — what's the biggest issue we should expect?

Accepted Answer

Dust migration into spaces the crew never touched. Unoccupied homes run HVAC continuously during renovation, distributing fine particulate into every room — including closets, bedrooms, and bathrooms far from the work zone. Highland Creek homes with large square footage and multiple HVAC zones compound this problem because air circulates through a larger area. We treat the entire structure on post-construction cleans for unoccupied homes, not just the rooms with visible debris.

Post-Construction Cleaning in Mint Hill

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